MY WORKSPACE
WORK EXPERIENCE
Working with Merchant Experience pod within Engineering
Business Engineering and Solutions Team, Professional Services. Payment Gateway and Products, majorly into architectural customisation of products depending on the industries/verticals and use-cases.
Health Pay - Voucher consumption and use-cases
ABHA Creation and Health Account creation journey - Govt. Of India
Personalisation on web & app
My work involves architecture building, coordinating with the Product & tech team, understanding the requirements, and making flows understandable to both with the timelines.
Capacity planning, Functionality mapping, DevOps handling, Spec docs, Feature flows, API Integration
I majorly work co-ordinating with the client & tech team, understanding the client requirements and making flows understandable to both with the timelines.
Capacity planning, Daily client calls, Functionality mapping on Jira, Requirement document & Feature flows, Roadmaps, API Documentation, Bitbucket handling
I majorly work co-ordinating with the tech team and the marketing team, understanding the client requirements and making flows understandable to both and timelines. My role also includes creating overall flows (as of a business analyst) and UX perspective of products.
Business Analyst flows, Functional Specifications, Gantt Charts, Requirement Documentations Dashboard creation, User Stories & UX Prototype designs on Figma, Wireframes and screen designs, SDLC, Agile model, Google Analytics (Integrating with social media)
My Project : https://medium.com/@vidyangispatil/turning-noisy-stampedes-of-wari-into-cradles-of-innovation-87e30f2d9def
REDX (Rethinking Engineering Design eXecution) founded by Prof. Ramesh Raskar, a unique, bottom-up, co-innovation platform designed to solve the most pressing challenges within our communities, working on a project at REDX MITAOE under the guidance of mentors from Massachusetts Institute of Technology on social innovations with Theme 'Wari'.
COMMUNITY EXPERIENCE
Google Developer Expert Program is a global network of highly experienced technology experts, influencers, and thought leaders who have expertise in Google technologies, are active leaders in the space, natural mentors, and contribute to the wider developer and startup ecosystem.
GDG Pune is an independent group; our activities and the opinions expressed here should in no way be linked to Google, the corporation.
Ambassadors are leaders around the world who are passionate about empowering women communities.
MentorKart™ helps you to fulfil your dreams and take that big step towards success. Get professionalsupport to enrich your professional and personal life. A mentorship program that brings you the bestmentor from India and abroad from different walks of life to handhold you along your journey.
DOMAINS & SKILLS
Payments
I am working on customised solutions for vertical-wide business use cases for UPI, Cards, net banking, terminal updates across one-time and recurring payments.
I've worked on the Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Service Volume (SV) & Merchant Happiness Index (MHI) as a part of Merchant Experience, coordinating between Product and Engineering teams. Have driver terminal update war rooms and have designed GTMs for new products in Razorpay.
I have been mentoring on payments for more than a year now and have presented on payment ecosystems and product use-cases for in 10+ conferences
Product Approach
A product approach is a business strategy that focuses on developing and delivering a product or service that meets the needs and desires of the target market.
Personalisation
Personalization tailors experiences for individuals. It uses data on preferences, past behavior, and interests. This creates targeted content, recommendations, and interactions that feel relevant and engaging. It boosts customer satisfaction and drives conversions.
My algo gets to know you! By remembering your past searches and interests, tailors your experience on the site. Imagine seeing products you care about, not just generic categories. We personalize recommendations and content, making it easier to find what you need. It's like having a shopping assistant whispering "This is perfect for you!" Ultimately, it's about creating a smoother, more enjoyable journey for you.
UX
I craft experiences that are as intuitive as they are delightful. I prioritize your needs, making interactions with my product a breeze. Whether browsing or buying, I ensure a journey that feels effortless and enjoyable. Let's make it easy, together!
